Shipping policy
Free shipping on every order
All orders ship free within the United States. Our ride-on vehicles and toys ship from warehouses in the United States.
Processing time
Orders are processed within 1–2 business days (Monday to Friday, excluding holidays). You will receive an email with your tracking number as soon as your order ships.
Delivery options
- Free Standard Shipping: arrives in 7–14 business days. Free on every order.
- Express Shipping ($22.99): arrives in 3–7 business days. Tick "Add Express Shipping" on the product page and it is added to your cart.
Our ride-on vehicles ship in large boxes, so express delivery has an extra cost. Times are estimates and may be longer during holidays, bad weather or carrier delays.
Delivery guarantee
If your order has not been delivered within 20 business days of shipping, or the carrier confirms it is lost, contact us and we will send a replacement or issue a full refund.
Packages may arrive separately
Larger products can ship in more than one box. Each box has its own tracking number and they may arrive on different days.
Address
Please make sure your shipping address is correct. We are not responsible for orders delivered to an incorrect address entered at checkout. If you notice a mistake, contact us as soon as possible and we will try to update it before the order ships.
Lost or delayed packages
If your tracking has not updated for 7 days or your package shows as delivered but you did not receive it, contact us through our contact page and we will help you with the carrier.
Where we ship
We currently ship to addresses in the United States only.
